Supervisory Administrative Officer
Provide overall administrative management of the clinical service and services provided by a multi-disciplinary staff. Serve as the report and correspondence manager for the service and ensures timely and accurate responses to local, network, and national suspenses. Pull monthly reports such as HEDIS and OPPE/FPPE. Serve as the Timekeeper, as well as supervision of two employees. Respond to congressional inquiries and maintaining meeting minutes for various committees within Primary Care. Develop regular, reliable statistical information for the Business Manager and top management and for recommending and coordinating any changes which enhance quality improvement. Validate and/or prepare data for reporting systems by extracting data from VISTA and Microsoft applications such as Excel. Maintain knowledge of current issues in hospital administration (quality assurance requirements, risk management, etc.) and for assisting in the development of necessary policies and procedures for the service. Resolve complex problems and to coordinate resolution with other services and individuals independently with minimal reliance or guidance from the Primary Care Business Manager. Provides support and assistance to the Business Manager for all administrative activities of the clinical service, human resource management, strategic planning and program management and evaluation, assuring that the clinical and administrative functions are integrated in order to provide optimum utilization of resources. Participates in management discussions and provides administrative and program direction to other executives, managers and personnel. Involved in long-range and strategic planning for Primary Care. Assists in identifying and defining both short-term and long-range planning issues. Assists the Business Manager with the input/compiling of DSS (Decision Support System) data as changes occur within the service (labor mapping). Obtains quotes, maintaining COR certification, entering equipment requests into the computer system after approval by equipment committee and forwarding information to appropriate personnel for signatures and to Acquisition & Material Management for procuring. Submits turn-ins, report of surveys for missing equipment and inventory as needed. Purchases supplies for offices as needed. Serves as the primary contact for individuals, both internal and external to the organization with questions or problems relating to Primary Care. Incumbent must possess a specialized knowledge of national and local VA policies, procedures and practices regarding Primary Care services. Develop and maintain organizational charts. Resolve complex problems and coordinate resolution with other services and individuals independently. Serves as the primary Automated Data Package Application Coordinator (ADPAC) duties such as training, inputting NOIS calls, troubleshooting problems, requesting PKI codes and assist with training. Requests Outlook exchange for employees and training, coordinating the movement of computer equipment as necessary and attending monthly meetings. Assists the Business Manager with Performance Appraisals, credentialing of staff, and other miscellaneous personnel matters. Collaborates with Learning Resource Center ascertaining that staff meets the mandatory training requirements as deemed by the Medical Center. Inputs education data into LMS for all staff and tracks to prevent delinquencies. Performs any other duties assigned which are in the best interest of the service and/or patient care and deemed necessary by the Business Manager and Service Chief. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday through Friday 8:
00 am to 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Administrative Officer/PD600117 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/11/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 positions, you must have served 52 weeks at the GS-05. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-7
Qualifications:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. For the GS-07 you must have 52 weeks of specialized experience at the GS-05. Examples of specialized include, but not limited to:
Helping an administrative service run efficiently, organizing files, arranging travel for executives, coordinating, and applying a high level of customer service. Overseeing administrative management of clinical staff, timekeeper duties, supervising and training clinical staff, responsible for performance standards and credentialing, conducting research and compiling statistical data and reports, scheduling meetings/events, superior time management, and organizational skills; assisting managers with a wide variety of administrative functions including sensitive and confidential matters; using computer systems programs such as Word, Excel, PowerPoint, etc., VISTA and electronic filing, perform ADPAC duties. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
One full year of graduate level education or Superior Academic Achievement (SAA). One year of graduation education is 18 semester hours or the number determined by the school attended to represent one year of full-time study. SAA is based on class standing (upper third), GPA (3.0 or above) or honor society membership. (Transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above to meet the qualification requirement. Combination of specialized experience and education may be computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify.(Transcripts required) GS-9
Qualifications:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but not limited to the following:
Helping an administrative service run efficiently, organizing files, arranging travel for executives, coordinating, and applying a high level of customer service. Overseeing administrative management of clinical staff, timekeeper duties, supervising and training clinical staff, responsible for performance standards and credentialing, conducting research and compiling statistical data and reports, scheduling meetings/events, superior time management, and organizational skills; assisting managers with a wide variety of administrative functions including sensitive and confidential matters; using computer systems programs such as Word, Excel, PowerPoint, etc., VISTA and electronic filing, perform ADPAC duties. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related (Transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Combination specialized experience and education can be determined by adding total qualifying experience as a percentage of the required experience and education as a percentage of the total required. The total percentage must equal 100 percent. Only education more than the first 18 semester hours (i.e. beyond the first-year graduate level education) is creditable towards meeting the specialized experience requirement. (Transcripts required) You will be rated on the following Competencies for this position:
Veteran and Customer Focus - Understands the VA's mission and uses this knowledge to guide actions; provides outstanding customer service and represents the organization effectively. Analytical Thinking - Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account. Communications - Effectively expresses information to multiple audiences through clear dissemination of information and ideas; actively listens to others and demonstrates understanding of their comments and/or questions. Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary, but does include walking and carrying of light items, including (but not limited to) reports, and small equipment. Must be able to walk about the office and medical center. The work is performed in an office setting . Visits to other offices/services within the medical center may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday through Friday 8:
00 am to 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Administrative Officer/PD600117 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/11/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 positions, you must have served 52 weeks at the GS-05. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-7
Qualifications:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. For the GS-07 you must have 52 weeks of specialized experience at the GS-05. Examples of specialized include, but not limited to:
Helping an administrative service run efficiently, organizing files, arranging travel for executives, coordinating, and applying a high level of customer service. Overseeing administrative management of clinical staff, timekeeper duties, supervising and training clinical staff, responsible for performance standards and credentialing, conducting research and compiling statistical data and reports, scheduling meetings/events, superior time management, and organizational skills; assisting managers with a wide variety of administrative functions including sensitive and confidential matters; using computer systems programs such as Word, Excel, PowerPoint, etc., VISTA and electronic filing, perform ADPAC duties. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
One full year of graduate level education or Superior Academic Achievement (SAA). One year of graduation education is 18 semester hours or the number determined by the school attended to represent one year of full-time study. SAA is based on class standing (upper third), GPA (3.0 or above) or honor society membership. (Transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above to meet the qualification requirement. Combination of specialized experience and education may be computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify.(Transcripts required) GS-9
Qualifications:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but not limited to the following:
Helping an administrative service run efficiently, organizing files, arranging travel for executives, coordinating, and applying a high level of customer service. Overseeing administrative management of clinical staff, timekeeper duties, supervising and training clinical staff, responsible for performance standards and credentialing, conducting research and compiling statistical data and reports, scheduling meetings/events, superior time management, and organizational skills; assisting managers with a wide variety of administrative functions including sensitive and confidential matters; using computer systems programs such as Word, Excel, PowerPoint, etc., VISTA and electronic filing, perform ADPAC duties. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related (Transcripts required). OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Combination specialized experience and education can be determined by adding total qualifying experience as a percentage of the required experience and education as a percentage of the total required. The total percentage must equal 100 percent. Only education more than the first 18 semester hours (i.e. beyond the first-year graduate level education) is creditable towards meeting the specialized experience requirement. (Transcripts required) You will be rated on the following Competencies for this position:
Veteran and Customer Focus - Understands the VA's mission and uses this knowledge to guide actions; provides outstanding customer service and represents the organization effectively. Analytical Thinking - Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account. Communications - Effectively expresses information to multiple audiences through clear dissemination of information and ideas; actively listens to others and demonstrates understanding of their comments and/or questions. Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary, but does include walking and carrying of light items, including (but not limited to) reports, and small equipment. Must be able to walk about the office and medical center. The work is performed in an office setting . Visits to other offices/services within the medical center may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0341 Administrative Officer - Salary Range:
$43,251 to $68,777 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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