Hotel Front Desk & Guest Relations/Events coordinator
Hotel Lex Hotel Lex Lexington, KY Lexington, KY Full-time Full-time $18 an hour $18 an hour 4 days ago 4 days ago 4 days ago Hotel Front Desk & Guest Relations/Event coordinator We are looking for a passionate Front desk clerk who is also passionate about using their creativity and innovation in event planning.
Job
Responsibilities:
Make reservations for individuals or groups Answer questions about hotel amenities, availability of conference space Develop an event management plan for events which includes comp set reporting, pricing, planned outreach with local vendors.
Monitor the progress of the planning and execution of each task that has to do with the event.
Serve as the primary contact between the event and third-party vendors Make sure staff adheres to the company event policies that are put in place to ensure a smooth, successful, fun-filled event.
Greet all guests for each of your events upon arrival and upon conclusion of the event.
The front desk/ Guest Relations coordinator is the primary point of contact for all aspects of the event from start to finish.
Hours may fluctuate to evenings or weekends as needed to be present for events Responsible for planning and executing outreach and creating a plan that you will execute.
Coordinate the flow of operations during an event to ensure that everything operates smoothly, including setup, breakdown, activities, and tear down.
Participate and become a member of the local event planning committee.
Take ownership of the event space to ensure it meets the needs of the client/customer.
Attention to small details is critical.
Coordinate with local staffing agencies for personnel to help with event coverage.
Responding to leads within 24 hours of receiving them.
Walking our guests through the entire process from start to finish and following up with the guest after they have their event with us to seek feedback.
Hosting a weekly meeting to review the coming events.
Compiling and updating a weekly booking spreadsheet that must be shared with ownership.
Working with vendors/chef and creating custom menus for each of our events.
Be mindful of special dietary needs.
Other duties as assigned throughout Hotel Lex when events are not scheduled.
Qualifications:
Prior experience in events planning-highly preferred Knowledge of HotelPlanner, VisitLex, and StaynTouch Excellent phone skills and communication skills Must be a cheerful, fun and energetic team player High school diploma or GED equivalent required.
Job Type:
Full-time $18.
00 hourly Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Monday to Friday Night shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Responsibilities:
Make reservations for individuals or groups Answer questions about hotel amenities, availability of conference space Develop an event management plan for events which includes comp set reporting, pricing, planned outreach with local vendors.
Monitor the progress of the planning and execution of each task that has to do with the event.
Serve as the primary contact between the event and third-party vendors Make sure staff adheres to the company event policies that are put in place to ensure a smooth, successful, fun-filled event.
Greet all guests for each of your events upon arrival and upon conclusion of the event.
The front desk/ Guest Relations coordinator is the primary point of contact for all aspects of the event from start to finish.
Hours may fluctuate to evenings or weekends as needed to be present for events Responsible for planning and executing outreach and creating a plan that you will execute.
Coordinate the flow of operations during an event to ensure that everything operates smoothly, including setup, breakdown, activities, and tear down.
Participate and become a member of the local event planning committee.
Take ownership of the event space to ensure it meets the needs of the client/customer.
Attention to small details is critical.
Coordinate with local staffing agencies for personnel to help with event coverage.
Responding to leads within 24 hours of receiving them.
Walking our guests through the entire process from start to finish and following up with the guest after they have their event with us to seek feedback.
Hosting a weekly meeting to review the coming events.
Compiling and updating a weekly booking spreadsheet that must be shared with ownership.
Working with vendors/chef and creating custom menus for each of our events.
Be mindful of special dietary needs.
Other duties as assigned throughout Hotel Lex when events are not scheduled.
Qualifications:
Prior experience in events planning-highly preferred Knowledge of HotelPlanner, VisitLex, and StaynTouch Excellent phone skills and communication skills Must be a cheerful, fun and energetic team player High school diploma or GED equivalent required.
Job Type:
Full-time $18.
00 hourly Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Monday to Friday Night shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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