Commercial Insurance Territory Manager - Lexington, KY

Company Name:
Liberty Mutual
Title: Commercial Insurance Territory Manager - Lexington, KY
Location: KY-Lexington
Other Locations:
Advance your Marketing career at Liberty Mutual Insurance- A Fortune 100 Company!
As a Territory Manager, you will be responsible for developing and managing communication strategies and programs. You will consult with business unit management and to provide communications support to external and internal audiences.
Leads and manages agency management process for assigned territory to meet overall territorial and regional financial objectives. Participates in regional agency planning process. Responsible for development, implementation and monitoring of agency territorial strategy with Leadership team. Responsible for the coordinating and leading the agency review process. Gathers relevant data and prepares required exhibits with the assistance of agency management team (underwriting, agency interface, customer accounting loss control, claims, etc.) Responsible for development of actionable agency management account plans with agency management team (e.g. aggressive growth plans and rehab plans, and termination plans). Refers rehab plans and large/strategic agency action plans to Leadership. Prioritizes service/resource allocation to assigned agents based on action plans, agency needs and relative agency importance. Executes agency plan and frequently monitors company''s and agencies'' progress relative to plan. Pro-actively develops and executes appropriate next steps if agency account objectives are not met. Recommends termination of consistently unprofitable agents to Leadership.
Oversees assigned agency interactions. Manages individual agency relationships. Communications agency rehab/growth plans to agent. Addresses agency concerns and identifies unmet needs. Gathers feedback on company via agency surveys. Communicates key company marketing and underwriting messages to agents. Communicates company agency benefits and preferred focus/niche areas. Coordinates and/or educates and trains agency staff in company products, marketing programs, underwriting focus, claims, loss control and accounting procedures, etc. Provides company marketing materials and responds to agency product/focus questions. Identifies opportunities for utilization of agency interface and other technology opportunities. Collects data on key agent accounts, potential book rollovers and sponsored marketing opportunities. Supports remainder of agency management team in resolving agency/insured problems "in the field". Participates in insured visits with agency/underwriter/loss control/claims as necessary.
Gathers and analyzes competitive data that impact the company''s position relative to key competitors (product, price, service, etc.) during agency relevant agency account and territorial developments to agency management team and Leadership. Prepares periodic updates on territory results and issues. Communicates status of potential growth opportunities to AVP and relevant team leaders (target accounts, rollovers, sponsored marketing, etc.). Schedules agency management team meetings to address specific issues (as necessary). Participates in annual rate and product review meetings.
Maintains agency suspect list for assigned territory and utilized the list to Prospect and appoint qualified agents to generate growth opportunities. Participates in industry organizations and reviews relevant publications to keep abreast of marketplace changes.
Performs other duties as assigned.
Bachelor's Degree or equivalent Years' Experience: 5 - 10 years of progressively more responsible insurance sales and management work experience.
Must be licensed by the state if required.
Special Skills or Competencies: In-depth knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
Well-versed understanding of marketing principles.
Working knowledge of claims, loss prevention, underwriting, administration and sales operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?Marketing & Communications

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