Hotel Front Desk Clerk

Asha Sharma
857 Malabu Dr, #7201 Lexington, KY 40502 Ph:(570)-730-1406

A talented Business Management professional with extensive sales and customer service experience

SUMMARY OF QUALIFICATIONS
1. Proven ability to lead effective sales teams.
2. 15 years of management experience.
3. Familiar with all aspects of business management.
4. History of increasing sales and profitability.
5. Hard working, able to multitask effectively
6. Outstanding training, leadership, and good communication skills.
7. Good Listener and exceptional problem solvers.
8. Works in a team as a good team player.
9. Resolves customers complaints with positive experience for customers

PROFESSIONAL EXPERIENCE
Days Inn, East Stroudsburg, PA ​​​​​​10/2010-07/2016
Started as Front Desk Manager; Resigned working as General Manager
Managed daily operations, scheduled staff assignments, and supervised staff .
Payroll, accounts payable, permits, licenses and insurances per rules and regulations.
Perform inventory control, ordering, and purchasing.
Supervised and scheduled job assignments for office staff, housekeeping staff and maintenance staff.
Hire and train employees, prepare weekly schedules, monitor and evaluate performance.
Group Sales, checking in and checking out of guests.
Responsible for all reservations over the phone and through fax.
Supervised and performed data entry of records and credit card authorizations.
Handling customer care complaints, inquiries, sending thank you notes via phone or email.

Econo Lodge/Downtown, Syracuse, NY ​​​​​​09/2007-10/ 2010
Assistant Manager
Managed daily operations, scheduled staff assignments, supervised staff.
Perform inventory control, ordering, and purchasing.
Responsible for all bookkeeping, payroll, and cost control.
Supervised and scheduled job assignments for retail sales force.
Helping checking in and checking out of guests.
Responsible for all reservations over the phone and through fax.
Supervised and performed data entry of records and credit card authorizations.
Customer Service .

Ramada Limited, Atlantic City, NJ ​​​​​​03/2006-11/2006
Front Desk Clerk
Managed daily operations, checking in and checking out of guests.
Responsible for all reservations over the phone and through fax.
Supervised and performed data entry of records and credit card authorizations.
Customer Service.

NSPL.Inc, Jacksonville, FL​​​​​​​06/2005-03/2006
Manager
Managed daily operations, scheduled staff assignments, supervised staff.
Perform inventory control, ordering, and purchasing.
Responsible for all bookkeeping, payroll, and cost control.
Supervised and scheduled job assignments for retail sales force.

Christopher's Resort Wear, Gatlinburg, TN ​​​​​02/2004-06/2005
Manager
Directed sales management activities for entire Store.
Oversee and assist with all daily activities, including opening and closing functions, and customer service.
Perform inventory control, ordering, and purchasing
Hire and train employees, prepare weekly schedules, monitor and evaluate performance.
Develop and implement new sales and marketing strategies to increase sales.

Taste of India, Winchester, VA ​​​​​​10/2000-12/2002
Assistant Manager (part time)
Directed sales management activities for entire restaurant.
Increased sales 10% through effective sales planning and improved shelf presence of product line.
Managed daily operations, scheduled staff assignments, supervised staff.
Perform inventory control, ordering, and purchasing.
Responsible for all bookkeeping, payroll, and cost control.
Supervised and scheduled job assignments for workforce.

All American Souvenirs LLC, Gatlinburg, TN ​​​​05/1999-02/2004
Manager
Founded and manage highly successful management operation.
Oversee and assist with all daily activities, including opening and closing functions, and customer service.
Perform inventory control, ordering, and purchasing
Hire and train employees, prepare weekly schedules, monitor and evaluate performance.
Develop and implement new sales and marketing strategies to increase sales.

Gifts of Gatlinburg, Gatlinburg, TN ​​​​​​09/1997-05/1999
Programmer Analyst
Devised and programmed an online home page website with reports of latest merchandise
Programmed Accounts receivable and tracking system for sales orders
Installed and programmed two high power computer stations with easily learned and used by sales and marketing staff
Integrated pricing system using Sybase
Programmed and computerized in house accounting system with program containing applied statistics
Developed and implemented control applications for securities, buying and selling of merchandise
Programmed the immediate access online service that responds to customer and seller inquiries
Managed daily operations, scheduled staff assignments, supervised staff.

EDUCATION
A.A.S. in Computer Science, concentration in Business.
Bachelor of Science, concentration in Environmental Science.
  • ID#: 108232
  • Location: Lexington, KY , 40502

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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