Timothy Emrick

Timothy E. Emrick

725 Rosslyns Dale, Lexington, KY 40514 timemrick@gmail.com

(859) 687-0452 https://www.linkedin.com/in/timothyemrick


Analytical minded administrative assistant with excellent communication skills and experience with record keeping, proofreading and editing, and organizing teams and information.  


University of Kentucky, STEPS Library Storage Assistant, March-June 2016

  • Processed and prepared identified volumes from the Engineering and Science Libraries for transfer to off-site storage.

Xerox Services, Customer Service Representative, January 2014-March 2016

  • Delivered excellent customer service for customer inquiries to the Kentucky Health Benefit Exchange Call center.

  • Conveyed program information, application assistance, and troubleshooting support with accuracy and in a timely and professional manner.

The LEGO Store (Natick and Braintree, MA, stores), Retail Specialist, November 2011-July 2013

  • Greeted customers at door and determined their individual needs.

  • Recommended new and upcoming products and events to customers while identifying with individual customer requirements and preferences.

  • Responded to all customer queries with accuracy and courtesy.

  • Maintained clean display and store appearance, including stock displays and models.

  • Ensured customer satisfaction at every stage of sale.

  • Aided store manager in receiving and pricing merchandise. 

Boston Public Library, Library Assistant, June 2008-June 2009 and September-October 2010

  • Provided outstanding customer service in locating print materials and electronic documents for research requests.

  • Reorganized a non-circulating 40,000+ volume collection into one largely contiguous collection.

U.S. Census Bureau, Boston South Local Census Office, Crew Leader, April-July 2010

  • Trained and supervised 17 enumerators and 2 crew leader assistants during field operations.

  • Implemented mandatory training using classroom instructions and practice interviews.

  • Assigned duty areas, observed employees in the field, and provided excellent on-the-job assistance.

  • Reviewed daily progress to ensure that work was completed within established schedules.

Green Ronin Publishing, Freelance Game Writer/Editor, 2003-2009

  • Proofread, edited, and updated eight role-playing game products.

  • Corrected errors and posted errata for 40+ previously published works.

  • Designed web enhancements for two setting books.

Northeastern University, Physics Department, Staff Assistant/Administrative Secretary, 1994-2002

  • Maintained records and monitored progress of 50+ doctorate students. 

  • Served as first contact for students, faculty, and visitors while providing excellent customer service.

  • Coordinated textbook adoption for 30 full-time faculty plus part-time instructors.


  • Proficient with MS Office 2010 and 2013.

  • Proficient with Library of Congress cataloging system.

  • Skilled at operating computerized cash registers, scanners, and affiliated POS system.


Simmons College (1993-1995)

  • 12 hours towards Master of Science in Library Science.

Illinois State University (1992-1993)

  • 25 hours towards Master of Arts in English.

Denison University (1988-1992)

  • Bachelor of Arts in Studio Art, cum laude.

  • Minor: English.

  • ID#: 136882
  • Location: Lexington, KY , 40514

Don't Be Fooled

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  • To avoid scams, buy and sell with people you can meet locally, in person.
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  • If an offer sounds too good to be true, it is. Walk away!