Kiana N Elder

Summary of Qualifications:


  • Experience in identifying customer needs and presenting appropriate company products.

  • Highly personable customer service professional with over four years of experience in retail management roles.

  • Good with the Microsoft office system (including Microsoft Word, Microsoft Excel, Microsoft Outlook).




Ace Cash Express                                                                                                         Minneapolis,MN

Center Manager/teller                                                                                                  02/2015-09/2016

  • Maintain appropriate cash limits, cashed checks, issued money order, preforming wire transfers through money gram and did short term pay day loans

  • Made deposits of cash and checks, balance safe and cash drawers daily

  • Manage existing customer accounts and ensure that payments are made in a timely manner

  • Follow security and safety policies and procedures in order to maintain safe


Dress for Success                                                                                                               St.Paul, MN

Receptionist Intern                                                                                                 10/2014 to 02/2015

  • Performs filing, sorting and, scheduling customer files for a non-profit

  • Answering calls and making calls to clients


    Travelex Currency                                                                                                        Minneapolis, MN

    Assistant Manager                                                                                                  05/2006 to 01/2010

  • Managed a team of up to 13 employees by making schedules and ensuring everyone is balanced and on-task.

  • Maintained appropriate cash limits, cashed payroll checks, issued money orders, western union and buy and sell foreign currency.

  • Increased daily sales goals for my branch by 20% in the first month of me starting there.

  • Made deposits of cash and checks, balance safe and cash drawers daily.


    Travel Beauty                                                                                                                      St. Paul MN

    Senior Beauty Advisor                                                                                            08/2005 to 05/2006

  • Managed team of 2-3 employees providing guidance and instructions to complete projects.

  • Facilitated makeovers with customers by teaching them the correct way to apply make-up.

  • Maintained department records, entered sales goals and stocked product inventory.

  • Entered sales on the cash register and maintained promotional, seasonal, and sales merchandise displays.


    Walgreens                                                                                                                   Minneapolis, MN

    Senior Beauty Advisor/Cashier                                                                               09/2003 to 04/2005

  • Opened and closed cash register, performed tasks such as counting money, separating charge slips.

  • Performed regular inventory checks and maintained a clean and organized work space.

  • Managed my department of 2 employees by making tasks for them to do in our department.

  • Learned about new make-up products to better help my customers to learn about the product.



Johnson High School                                                                                                          St. Paul, MN


Twin Cities RISE!                                                                                                         Minneapolis, MN

Professional Development Training                                                                        10/2013 to Present

  • Completed intensive Emotional Intelligence training to assist with managing conflict, giving constructive feedback, and working effectively as part of a team.

  • Developed skills related to problem-solving, critical thinking, and effective workplace communication.

  • search and navigation skills. Built keyboarding speed and accuracy on both the main board (45 WPM) and the 10-key (9600 KPH).


    Minnesota School of Business                                                                                            Richfield, MN

    Massage Therapy Certification                                                                                                06/2003

    Demonstrated working knowledge of the Microsoft Office Suite and developed effective internet




  • ID#: 143510
  • Location: Lexington, KY , 40517

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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