275 Lake Wales Dr.
Lexington, KENTUCKY 40515
Experienced with word processing, spreadsheet and presentation programs. Skilled in problem solving. Customer oriented. Strong team player.
Administrative Assistance, Anthem Blue Cross and Blue Shield, Lexington, KY — 2005 - 2013
Developed spreadsheets for sales reports. Processed expense reports. Recorded expenses for over 30 sales agents. Created weekly sales reports for every agent and sales team. Created presentations for quarterly management meetings. Responsible for approving and processing time records. Managed travel arrangements for administrators. Coordinated sales team events.
Sales Coordinator, Anthem Blue Cross and Blue Shield, Lexington, KY — 1992 - 2005
Coordinated submission and setup of applications and customer service. Informed and trained agents, and their assistants, with computer programs and Anthem procedures. Managed stock of product and clerical equipment. Responsible for daily office operations.
Customer Service Representative, Anthem Blue Cross and Blue Shield, Lexington, KY — 1980 - 1992
Assisted customers with insurance needs. Filed and processed medical claims. Aided members with claims issues. Maintained customer relations. Checked status of claims. Helped customers with application process.
Expanded Duties Dental Assistant – 1973 to 1991
After working for a dentist in Hopkinsville, Ky. for four years with strictly on the job training, I moved to Lexington and worked in the DAU and TEAM programs at the dental college at the University of Kentucky. While there I received a lot of training and even traveled to different cities to help train other assistants who worked in private offices. After 4 years at UK I went to work in the dental clinic at the Hunter Foundation. I then accepted a job in a private practice.. After the Dentist prepared the tooth, I did the fillings, impressions and temporary crown and bridge.
Christian County High School, Hopkinsville, KY — 1969