Customer service

Chenae Denise Fisher

752 Heartsbrook Lane

Lexington, Kentucky 40517

 859-913-1475

 

A versatile, eager to learn, hardworking individual with diverse work experiences, willing to accept new challenges and seeking to fully utilize customer service skills in an entry level clerical or office support position.

 

Strengths

          Proven customer service and public relation skills

          Proficient in performing cashier/cash handling functions

          Organizational skills

          Ability to perform basic clerical duties

          Computer literate

          Capable of operating multi-line phone systems

 

Employment

December 2010-Present Housekeeping, Lexington Country Place

Responsible for cleaning and maintaining cleanliness of daily assigned areas which include resident rooms, restrooms, nurses stations, employee break room,

August 2007-September 2010 Housekeeper, Crothal Inc.

Responsible for cleanliness of fifteen patient rooms, two nurses’ stations, a waiting room, occasionally answer multi-line phone and be responsible for assigning discharged rooms and all new patient rooms.

April 2005-August 2007 General Manager, Subway -Lexington, Kentucky

Responsible for the entire operation of the store which includes training and supervision of staff, employee scheduling, controlling cost of labor and food, maintaining order and cleanliness, monitoring store equipment and provide excellent customer service.

March 2003-July 2004- Sales Floor Representative, Wal-Mart-Lexington, Kentucky

Responsible for accepting store calls via multi-line phone system and directing them to the proper person(s) or extensions. Maintained the organization of clothing and merchandise for three departments and assisted customers.

March 2003-November 2005-Customer Service Associate, Foot Locker-Lexington, Kentucky

Provided excellent customer service while maintaining the order and cleanliness of the store and products. Responsible for opening and closing of store, totaling daily receipts, balancing the sales register, making night deposits and preparing establishment for the next business day.

May 2001-Febuary 2003-Staff Associate/Waitress, Joy land Bowling-Lexington, Kentucky

Prepared and served food orders, cashiered, tracked and maintained inventory and maintained cleanliness of the restaurant.

March 1999-April 2001-Inventory/Warehouse Clerk, D&K Healthcare- Lexington, Kentucky

Assisted with order processing in a pharmaceutical company by entering medical orders in a computer system and checking orders for accuracy prior to shipping. Managed and maintained inventory and was responsible for keeping products stocked in warehouse.

Certified Nursing Assistant September 2008

Center for Training and Employment, Lexington, Kentucky

Automated Office Skills Studies, June 2005

References available upon request

 

  • ID#: 69046
  • Location: Lexington, KY , 40504

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