Jamie Puckett Restaurant Manager
an enthusiastic manager with drive, determination and a proven ability to ensure that a restaurant operates efficiently and profitably. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of food and service and also present a positive and fashionable image of the business. Extensive knowledge of the hospitality industry, it’s working practices, recruitment, pay, conditions of employment and diversity issues.
Now looking for a new and challenging managerial position, one which will make best use of my existing skills and experience.
Raising Cane’s Chicken Fingers
RESTAURANT MANAGER June 2008 - Present
Managing a high volume restaurant & improving all controllable costs thereby maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service.
Duties: Ensuring the highest standards of food and beverage service. Keeping control of food and labor costs. Ensuring Health & Safety and also hygiene procedures & standards are maintained. Having an in-depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff. Dealing with and resolving customer complaints. Maximizing all business opportunities to drive sales. Communicating with the kitchen staff to ensure efficient food service. . Organizing the daily and weekly totals for the Restaurant’s staff. Purchasing stock, supplies and negotiating best prices with trade suppliers Ability to create a great atmosphere & be a inspirational host. Monitoring sales and then writing informative reports for the restaurant owners.
Strong motivational and influential people skills. Enthusiasm for creating delicious food and providing a great service. An eye for detail and the ability to drive consistent brand standards. Experience of managing people and driving business performance.
Other Skills and Qualifications:
Manager food certification
Food handlers Permit
Eastern Kentucky university 2008-2009 Started Business Management Degree
East Jessamine High School; graduated with Honors
References available upon request